Teletext holidays my booking full#

'They did keep offering a rebooking voucher instead but I said no, and that I just want a refund.' Read More Related Articles 'The only contact I have had is them saying they are looking into refunding all the people that have paid and that's all we've had for months and months. We just gathered it wasn't going ahead because we hadn't heard from them and the date had passed. We saw the flight had been cancelled but we got nothing. 'We were due to fly on July 6, and we got nothing from Teletext to say the holiday was cancelled.

Teletext holidays my booking full#

'The holiday didn't end up going ahead - we got confirmation from them that the holiday had been paid in full along with an ATOL protection certificate, but no flight documents or tickets or anything like that. 'I continued to pay but nothing was said about the possibility of it being cancelled. 'It got booked in February last year, but with coronavirus and everything, I'd had been emailing them continuously trying to find out what was going on beforehand and to find out if I should continue making my payments with everything that was going on. My uncle, his partner and their son booked at the same time and they're in the same situation. Tanya said: 'The holiday was booked for myself and my mum. She has since been fighting to get her money back, saying it was 'impossible' to get through to them on the phone and could only get a response via email. People 'should consider' wearing masks outdoors, SAGE scientists warn.The full list of countries from where you'll have to quarantine in a hotel on return to UK.But instead of a smooth process, Tanya says she was forced to repeatedly tell the customer service team that she wanted a full cash refund - not a credit voucher. The pair were due to fly from Manchester Airport on July 6, and were advised by the travel company to continue paying her monthly instalments, despite the ever-tightening travel restrictions amid the pandemic.īut after the 35-year-old realised her trip wouldn't be going ahead, she quickly contacted Teletext Holidays directly to ask for a refund.

Tanya Rowe from Fallowfield paid £1,284.75 for a trip to Kusadasi in Turkey with her mum as a family break away. A woman from Manchester says she has been waiting over six months for a holiday refund from Teletext Holidays.